ALLAN JOHNSON
Complaint procedure
Do you have a complaint?
It is of course very annoying if you have a complaint about our products and/or services. We would like to help you further and offer you a desired solution. You can submit your complaint to us by emailing info@Bellini.world.
Our employees from the complaints department will review the complaint and try to resolve the complaint to everyone's satisfaction.
After receiving your complaint, you will receive a confirmation from us. We will respond to your complaint within 14 days of receipt, if it requires more time, we will inform you. If you do not appreciate this, you can always contact the mediation department of the Webshop Keurmerk Foundation, of which we are affiliated. They will then mediate keurmerk.info. From February 15, 2016, it is also possible for consumers in the EU to register complaints
via the ODR platform of the European Commission. This ODR platform can be found at (http://ec.europa.eu/odr.) If the complaint is not yet being processed elsewhere, you are free to file the complaint via the European Union platform.
Do you have a complaint?
It is obviously very annoying if you have a complaint about our products and or services. We would like to help you and offer a solution. You can make your complaint known to us by sending an e-mail to info@Bellini.world.
Our employees of the complaints department will review the complaint and try to resolve the complaint to everyone’s satisfaction.
Upon receipt of your complaint, you will receive a confirmation from us. We will respond to your complaint within 14 days of receipt, should it take longer, we will inform you of this.If you do not appreciate this, you can always contact the mediation department of Stichting Webshop Keurmerk where we are affiliated. They will then mediate keurmerk.info
From 15 February 2016 it is also possible for consumers in the EU to register complaints via the ODR platform of the European Commission. This ODR platform can be found at ec.europa.eu/odr. If the complaint is not yet being handled elsewhere then you are free to file the complaint via the platform of the European Union.